Terms and Conditions

1. Booking and Payment

To confirm your booking, a $100 deposit is required at the time of booking. This deposit will be applied towards the remaining balance.

We accept payments through Zelle, Venmo, or PayPal.

The remaining balance is due before the day of the event unless otherwise agreed upon.

The deposit is non-refundable unless cancellation occurs within 72 hours of booking.

2. Cancellations and Refunds

Cancellations made more than 72 hours prior to the event will result in a full refund of both the $100 deposit and any remaining balance paid.

Cancellations made less than 72 hours before the event will result in forfeiture of the $100 deposit. Any remaining balance (if already paid) will be refunded.

If the event is canceled due to unforeseen circumstances, such as weather or a government mandate (if applicable), we will work with you to reschedule or issue a partial refund.

3. Event Changes and Additional Costs

Any changes to the event, such as an increase in guest count, special requests, or add-ons, should be communicated as soon as possible to allow for proper adjustments.

Additional guests beyond the number specified in the booking will incur a charge of $20 per person.

Any additional requests or add-ons not specified in the original agreement may result in an additional fee, which will be discussed and agreed upon in advance.

4. Event Duration and Setup

The event packages are designed for a 2-hour duration. Additional time can be added for an extra fee, subject to availability.

We will arrive approximately 1 hour - 30 minutes before the event start time to set up, and we will leave once the event has concluded for the cleanup process.

5. Client Responsibilities

The client is responsible for ensuring the event location is accessible, safe, and ready for setup at the agreed-upon time.

If the location is outdoors, we ask that the client ensure the space is weather-appropriate. In case of inclement weather, we may need to reschedule or provide alternative arrangements based on availability.

6. Liability and Damage

Happiest Hours is not responsible for any accidents or injuries that occur during the event. Clients are advised to have appropriate event insurance if necessary.

The client is responsible for any damage caused to the event equipment or property during the event. The cost of repairs or replacements will be invoiced to the client.

7. Equipment and Rentals

The client agrees to use event items (tables, chairs, linens, decor, etc.) provided by Happiest Hours in accordance with the terms of the event. Any lost, stolen, or damaged items will be charged to the client at the replacement cost.

8. Force Majeure

Happiest Hours is not liable for any failure or delay in providing services due to circumstances beyond our control, such as natural disasters, pandemics, or other events of force majeure.

9. Privacy

Happiest Hours respects your privacy and will only use your personal information to facilitate event planning and communication. We will never share or sell your personal information to third parties.

10. Service Area

Happiest Hours services are available only within the Los Angeles and San Fernando Valley areas. Any events located outside this service area may incur additional travel fees. Please contact us in advance for inquiries about locations outside of our service area.

11. Acceptance of Terms

By submitting your booking request and payment, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.